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E-commerce Solutions: Customer Service Plans & More

Elevate your online business with our comprehensive suite of e-commerce services. Whether you’re looking to enhance your customer service, build a custom Shopify store, or explore additional e-commerce solutions, we’ve got you covered.

Email Support

Our Email Support service is designed to streamline communication with your customers. We understand the importance of prompt and efficient email responses in maintaining customer satisfaction. With our team handling your email inquiries, you can expect:

Timely Responses: We ensure that every email is responded to promptly, providing customers with the information and assistance they need.

Professional Communication: Our team maintains a professional and friendly tone in all email interactions, enhancing the overall customer experience.

Issue Resolution: We work diligently to resolve customer issues, aiming for quick and effective solutions to their queries or concerns.

Phone Support

Our Phone Support service takes customer communication to the next level with real-time assistance. Here’s what you can expect:

Live Assistance: Customers can reach us directly via phone, allowing for immediate problem-solving and inquiries.

Personalized Interaction: Our team offers personalized and friendly support, making customers feel valued and heard.

Efficient Resolutions: We focus on efficiently resolving customer issues, ensuring their concerns are addressed during the call.

Live Chat

Live Chat support is all about convenience and instant assistance. Here’s what we offer:

Real-Time Responses: Customers can chat with our support team in real time, getting answers and assistance without delays.

Multitasking: Live Chat allows customers to multitask while seeking help, enhancing their overall experience.

Quick Solutions: We prioritize quick and effective solutions to keep the conversation efficient and helpful.

Avoiding Chargebacks

We are front-runners in helping you avoid chargebacks, a concern for any e-commerce business. Our approach involves:

Documentation: We maintain detailed records of transactions and customer interactions, providing solid evidence to minimize chargebacks.

Prevention: We work proactively to address customer concerns, improve communication, and resolve issues before they escalate, reducing the likelihood of chargebacks.

Shopify Store Builds

When it comes to building your Shopify store, we offer a comprehensive service that includes:

Tailored Design: We create a unique storefront aligned with your brand, ensuring an attractive and user-friendly online presence.

Product Selection: Our team assists in selecting the most trending and high-demand products for your store, setting you up for success.

Store Setup: From domain registration to payment gateway setup, we handle all the technical aspects for a seamless launch.

Optimized for Success: We prioritize search engine optimization (SEO) and user experience (UX) to maximize visibility and conversions.

Ongoing Management: After the launch, we continue to manage your store, keeping it up to date with trending products and ensuring your e-commerce success.

With our comprehensive support services and expertise in Shopify store building, we provide you with the tools and resources needed to excel in the e-commerce landscape while offering top-notch customer support.

Customer Service Plans | Pay per resolution with no contracts or hidden fees

Are you seeking top-notch customer service support to delight your customers? Choose from our three main categories:

Our Customer Service Agent plan provides dedicated customer service support to ensure your customers receive top-notch assistance.

One time setup fee of $200

Starter Plan (Monday - Friday 9-5pm)
$1,000/ month
  • Support: Live Chat
  • Email
  • Phone

The Starter Plan is perfect for businesses looking to get started with professional customer service support without breaking the bank.

Growth Plan (Monday - Friday 9-5pm)
$1,500/ month
  • Support: Live Chat
  • Email
  • Phone

Experience growth and improved customer satisfaction with our comprehensive Growth Plan, offering multichannel support for your customers.

Referral Plan (Monday - Friday 9-5pm)
Lets talk
  • Support: Live Chat, , , ,
  • Email
  • Phone
  • Higher
  • volume interactions
  • Custom solutions

Our Referral Plan is designed for businesses seeking specialized assistance with subscription business models, including phone, email, and live chat support.

Usage: (for all plans minus the referral plan)
  • Up to 400 interactions: $1 per usage
  • 401-800 interactions:
  • Additional chats: 75c per usage
  • Additional Emails: 75c per usage
  • Additional Phones: 75c per usage
  • 801+ interactions:
  • Additional chats: 50c per usage
  • Additional Emails: 50c per usage
  • Additional Phones: 50c per usage

Additional Services Offered

In addition to our Customer Service Plans, we offer a range of supplementary services to further enhance your e-commerce experience:

$99 per month Supplier Communications

Stay in control of your supplier communications with our Supplier Communications service. We’ll help you manage your relationships, ensuring smooth and efficient interactions.

$99 per month Subscription Management

Our Subscription Management service is designed to simplify the complexities of managing recurring subscriptions. Let us handle the details while you focus on growth.

$99 per month Processing Draft Orders

Streamline your order processing with our Processing Draft Orders service. We’ll ensure that every order is efficiently handled and processed.

$99 per month Additional Platform Integration

Expand beyond Shopify with our Additional Platform Integration service. We’ll seamlessly integrate other e-commerce platforms, opening up new opportunities for your business.

Discuss in Private Custom Shopify Store Building

Looking to start your own Shopify store from scratch? Our custom Shopify store building service goes beyond just creating your online storefront. We provide a comprehensive solution to kickstart your e-commerce journey. Here’s what you can expect:
Tailored Design: Create a unique storefront aligned with your brand.

Product Selection: Choose trending, high-demand products.

Store Setup: Handle all technical aspects for a seamless launch.

Ongoing Management: We keep your store up-to-date with trending products.

Start your e-commerce journey with confidence. Contact us for a private consultation.

Whether you’re looking for exceptional customer service, additional e-commerce solutions, or a custom-built Shopify store, our team is ready to assist you. Let us know how we can tailor these services to meet your unique needs.

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